Ordering Information

Guarantee: You can order from us with confidence because all purchases made on this web site are covered by our 6 Month no-nonsense 100% satisfaction guarantee. If for any reason you are not satisfied with your purchase, contact us and we will make it right. And there is No Minimum Order Size

Refunds and Returns: Any item you purchase from us may be returned for credit or refund. Just contact Karl or telephone 276-728-2092.

Payment: You can use your Visa, MasterCard, or Discover credit card. Our credit card transactions are handled by AuthorizeNet. Your credit card number is not forwarded to us nor is it stored in our shopping cart. All information is held strictly confidential. We never rent or sell our customers' data to anyone. We also accept personal and business checks as well as money orders. Or you can use PayPal. Karl Wester Crafts is a Verified PayPal account holder which means that PayPal has verified our e-mail address, our business bank account, and federal tax identification number.

Electronic Check Processing

Sales Tax: For orders shipping to Virginia the shopping cart will include Sales Tax of 5%.

Shipping Options:

Orders shipped to US address	Shipping and Handling charge for any size order
Priority Mail	$6.95
Priority Mail Insured	$6.95 plus Post Office insurance charge which varies with the dollar amount of the order
Express Mail	$20.75
Standard Shipping (usually First Class Mail)	$5.45

International orders NOT to Canadian or Mexican address	Shipping and Handling charge for any size order up to 100 items. Larger orders slightly more.
Priority Mail International (No Insurance or Tracking available)	$14.45
Express Mail International Insured (Tracking available)	$29.95 plus Post Office insurance charge which varies with the dollar amount of the order (no additional charge for orders up to $100)
If these options are not available to your country we will ship via Air Mail. NOTE: We highly recommend Express Mail which is insured and can be tracked. No insurance or tracking is available for Priority Mail International

Orders shipped to Canadian address	Shipping and Handling charge for any size order up to 100 items. Larger orders slightly more.
Priority Mail International (No Insurance or Tracking available)	$12.45
Express Mail International Insured (Tracking available)	$27.95 plus Post Office insurance charge which varies with the dollar amount of the order (no additional charge for orders up to $100)
NOTE: We highly recommend Express Mail which is insured and can be tracked. No insurance or tracking is available for Priority Mail International

Orders shipped to Mexican address	Shipping and Handling charge for any size order up to 100 items. Larger orders slightly more.
Express Mail International Insured (Tracking available)	$27.95 plus Post Office insurance charge which varies with the dollar amount of the order (no additional charge for orders up to $100)

Delivery: As soon as we receive payment via credit card or through PayPal we start the shipping process, which takes 1 or 2 business days. Orders with payment received can usually be shipped within 2 business days. When paying by check or money order we start the shipping process when we receive your payment. However, for established customers we will ship without waiting for payment.

Stock: All of the products shown on this web-site are generally in stock. We try to keep the list as current as possible.

Out of Stock: Items that indicate "Out of Stock" may no longer be carried or may take some time to re-stock because our suppliers are slow to ship to us.

On Back Order: Items that indicate "On Back Order" are temporarily out of stock and will usually be back in stock within a week.